We guarantee that you will be satisfied with the items purchased from our store, because each item is manually inspected and quality tested. Although we agree that not all customers are the same and every customer is unique, we can flexibly meet your specific needs. Customer service and service are our main focus.
Guarantee to receive your order! In case your package is lost or lost, we will ship another package and we will pay for it.
We accept credit card payment and Bitcoin only when ordering on the website. For wholesale, we accept bank transfers and money orders.
All orders are shipped directly from our warehouse in China to your door, you should always receive an order confirmation and tracking number via email. You can then track updates to keep up with the latest developments in the shipment. Please wait up to 10 days after delivery before contacting the delivery status. Please make sure that your shipping details (mainly address and phone number) are correct. If the address provided is wrong, we will not be responsible for re-shipping. We do not guarantee that import taxes will not be levied. This is not our responsibility but the buyer’s responsibility.
For some reasons, if you are not satisfied with your order, please make sure to let us know immediately so that we can process it.
We will provide you with return instructions. To get a refund, you need to return the order within 3 days of receiving it. You must bear the cost, send the package back by courier, and send us the tracking number and order reference by email to request a refund. The refund will be returned to the same credit card used for payment, and it can be processed up to 7 working days after we retrieve the returned goods and check for any damage.